1. Protecting all data generated by and provided to us by
our users from being stolen, compromised,or used in
violation with this policy.
2. Never selling user-provided and user-generated data for
financial gain or competitive advantage.
3. Providing transparency for our users into what data we
collect and what we do with it including what access third
parties have to user data and for what purpose.
4. Informing users if their data is compromised, either by
failure to protect data or by order to surrender data to a
legal authority, to the fullest extent we are lawfully able.
Data we collect from you
If you register an account with PCBONLINE.com, we’ll have
access to your e-mail address and any additional contact
information you choose to provide us. If you place an order,
we retain a record of the contents of the order, delivery
and billing address information, and any communication you
might have with our sales people or engineering support
teams about the order. If you browse PCBONLINE.com, with or
without a login, we know for a limited time that a user at
your IP address has visited pages on the site. We collect
data on what products and content you browse in order to
offer better value to you through personalized email, and to
see which products/content are the most useful to you.
Sending emails to you
We send mail to you when the orders are placed, shipped, or
ready for local pickup. We may also be in contact when an
order requires payment before shipping, or if other issues
prevent us from fulfilling an order.
We will notify you if we believe their privacy has been
compromised, if it is within our power to do so. For
example, if we discover a customer’s account user login
information has been exposed elsewhere on the web, or if we
are compelled to disclose information to law enforcement.
We may occasionally send you an email that you did not
request or trigger with an action of any kind in order to
promote a certain aspect of our site, products, or services.
Interaction between PCBONLINE and you
If you email us, chat with us, or call us on the telephone
for support we can and most of the time will record the
interaction.This is done so for training and audit purposes
and the private conversations between customers and support
staff are never sold to or shared with third parties.
About website log
In order to understand traffic to PCBONLINE.com and diagnose
technical problems, we log individual web requests. These
logs include time of request, individual IP address,
referer, and user agent strings. We may retain these logs
for up to 60 days, although individually-identifying
information will be obscured after one week. In order to
prevent fraud and detect malicious behavior, we log IP
addresses for specific actions, such as creating a customer
account and placing an order. This information is
automatically deleted after no more than 60 days. Except in
the case of malicious traffic, we will not share log data
with any third party, unless compelled by legal process to
services, and to track preferences such as display
currencies and the rendering of product menus.
Payments for buying PCBs at PCBONLINE.com are processed
through Paypal. When using PayPal on PCBONLINE.com, a user
should provide their PayPal email address. The user will
then be directed to paypal.com to complete their payment,
after which they will be redirected to PCBONLINE.com to
complete the order. In case you do not have a Paypal
account, credit card data including the cardholder name,
credit card number, expiration date, CVV, and full billing
address are sent to Paypal via an API for processing.
Details regarding orders are not sent to Paypal. Each
transaction is logged by retaining the transaction amount,
the customer’s name, addresses and phone numbers. No any
credit card data is stored at any point on PCBONLINE ’s